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StellarKickoff warranty & service terms

Effective November 1, 2026. These terms apply to StellarKickoff devices sold by The Stellar Group, LLC ("we") and to the StellarKickoff web app and data service. By setting up a device or creating an account you agree to them. They don't take away any rights you have under the law where you live.

1. Limited hardware warranty (90 days)

We warrant that your StellarKickoff device will be free from defects in materials and workmanship for 90 days from the date it's delivered to you, when used normally indoors with a standard USB power supply.

What we'll do: if a covered defect shows up during the warranty period, we'll repair it, replace it with the same or an equivalent device, or refund the price you paid, at our choice. A replacement is covered for the rest of the original 90 days.

What isn't covered: damage from accidents, drops, liquid, heat, power surges or unsuitable power supplies; damage caused by opening the case, modifying, repairing or reprogramming the device, or installing other software; cosmetic wear such as scratches; normal wear; lost or stolen devices; and problems caused by your WiFi, internet service or third-party data providers.

How to claim: contact us through Feedback & bug reports (choose "Something isn't working") with your order number and a short description. We may ask for photos or a video, or for the device to be sent back. If the claim is covered we pay the return shipping.

Limits: this warranty is the only warranty we give. Any implied warranties (such as merchantability or fitness for a particular purpose) are limited to the same 90 days. Some states don't allow limits on how long an implied warranty lasts, so this limit may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

2. The StellarKickoff service

Your device relies on the StellarKickoff web app and our servers for its scores, settings and software updates. There is no subscription fee for the included features.

3. Scores, stocks and crypto

4. Your account and your content

5. Liability

To the extent the law allows, our total liability for any claim about a device or the service is limited to the amount you paid for that device, and we aren't liable for indirect, incidental or consequential damages. Some states don't allow these exclusions or limits, so they may not apply to you.

6. Returns

Returns of unused devices are handled under the return policy shown where you bought it (for example, our Etsy listing). This warranty is in addition to that policy.

7. General

These terms are governed by the laws of the State of Ohio, USA, without affecting consumer protections that apply where you live. We may update these terms; we'll show the new date here and, for important changes, tell you by email. Seller: The Stellar Group, LLC, 1006 Englewood Road, Cleveland Heights, Ohio, 44121. Questions: contact us.